This is an awesome case that adds a great customisable feel to the switch lite, and looks good too.
One of the grip sets in my package were both for the same side of the console, so I got in contact with these guys to let them know and they had responded and shipped out the correct replacement grip via express post within about an hour.
Overall I'm very happy with the product and the customer service and I'm impressed with how fast and hassle free they were about fixing the mistake (even though it probably wasn't even their fault in the first place).
Great work guys, keep it up!