Mario Kart 8 Deluxe (Nintendo Switch) [Digital Code/Email Delivery] [UNAVAILABLE]




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Price:
$79
Stock:
Sold out

ⓘ This is a digital code to download the game, not a physical product. Code will be emailed to you usually within 30 minutes, but could take up to 2 hours (if order placed between AEST Sydney Time 9am-6pm Mon-Fri), or longer outside of those hours. Digital codes cannot be returned or exchanged.

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Based on 3 reviews
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Misleading Delivery Time
Hi Neil, We're extremely sorry for what you've experienced, and are first to admit it is unacceptable. Our support lines are closed on Saturday and Sunday, as we're only open during weekdays, which explains why you weren't getting through, our sincerest apologies. To be completely honest, due to COVID-19, we've been inundated with orders and queries, and our team have been working tirelessly and quite literally round the clock trying to respond promptly and to get orders out as quickly as possible. In your case, as our digital codes are verified manually (due to the high rate of fraud on these products), we ran behind with the issuance of these, and do sincerely apologise. We can confirm that your digital code has been successfully sent earlier today and you should've received it via email. Ideally the delivery of these codes should happen instantaneously, and it's something that we are striving towards, working on deploying new systems for better autonomy and a more seamless experience. As much as this experience has deterred you from shopping with us, we do hope that you will give us another chance. We're constantly working to improve and provide the best possible experience for our customers. Once again, we are sincerely sorry, Neil. We'll do better. Many thanks, -Team Gamory
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